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BACKGROUND OF TADB 
Tanzania Agricultural Development Bank Limited (TADB) is a Government Institution established under the Companies Act, 2002 and licensed under the provisions of the Banking and Financial Institutions Act No 5 of 2006 and the Banking and Financial Institutions (Development Finance) Regulations, 2012. 


The bank has the following key objectives: 

 To catalyze credit delivery to the agricultural sector and thereby accelerate agricultural growth; 
 To lead, as an apex agricultural financing bank, in capacity building strategies and programmes to strengthen the agriculture financial value chain; 
 To be an important player in the implementation of the Government’s development vision, policies and programmes, including but not limited to the Tanzania Development Vision 2015, Agricultural Sector Development Programme, Kilimo Kwanza Initiative, Second-Generation Financial Sector Reforms as well as in the furtherance of the National Strategy for Growth and Reduction of Poverty for Mainland Tanzania (MKUKUTA), and Zanzibar Strategy for Growth and Reduction of Poverty (MKUZA); 
 To build on existing agro-financing activities through provision of short, medium and long-term facilities to the following: smallholder farmers’ groups, savings and credit cooperative societies (SACCOS), community banks, commercial banks and microfinance institutions (MFIs) that are active in lending to the agricultural sector; 
 To coordinate and monitor agriculture and rural lending activities with a view to maximizing the impact of agricultural growth by working closely with the Ministries and institutions responsible for Agriculture, Regional Administration as well as the numerous players active in this sector; 
 To assist the Government in implementing its policies on enhancing financial inclusion and economic empowerment in the rural areas. 

OFFICE ADMINISTRATOR CUM CUSTOMER SERVICES OFFICER – 2 Vacancies (1 Dodoma, 1 Mwanza) 
The successful candidate will report to the Zonal Manager. He/she will be responsible for providing efficient and effective office administration and customer services.

Key Responsibilities  
 Perform customer services cordially and effectively, including receiving and attending visitors and managing the telephone, email and other correspondences;
 Ensure that office supplies and stocks are procured, stored and issued in an orderly and efficient manner;
 Carry out preliminary reviews of requests for finance;
 Assist in marketing the bank’s products;
 Provide support to overseeing proper attendance to staff welfare issues;
 Provide support to monitoring financial expenditure in respect of administrative and human resources activities in a zone as per approved budget, procedures and policies;
 Carry out general office administrative duties and take minutes at meetings;
 Provide efficient and effective office support services such as registry, mail processing and travel arrangements;
 Provide support to ensuring that all approved and normal operations pertaining to administration and human resources management are carried out on time and according to bank’s policies and procedures;
 Perform any other duties assigned by the Supervisor.

Qualifications, Knowledge and Experience 
 Bachelor Degree in Public Administration, Business Administration, Human Resources or related discipline from a recognized University/Institution.
 At least two (2) years’ work experience in a reputable institution in a similar field.
 Must have experience in handling multiple tasks in a busy office.
 Excellent interpersonal skills.
 Must be a team player, very self-motivated and able to work under minimum supervision.
 Strong written and communication skills.
 Should have computer skills.

REMUNERATION  
Tanzania Agricultural Development Bank Limited is an equal opportunity employer. The bank offers an attractive remuneration package, career development opportunities and excellent working environment. 

MODE OF APPLICATION AND DEADLINE 
Qualified candidates should apply in writing to or lodge their applications at the address shown below, enclosing: 
1. Application letter showing how they meet the requirements of the position; 
2. An up-to-date Curriculum Vitae; 
3. Contacts stating name in full, physical address, telephone numbers and e-mail addresses of the candidate; 4. Certified copies of relevant certificates 
5. Names and full contacts of three (3) referees.  

Closing date: Applications should reach the undersigned not later than 4.00 pm on Friday, 22nd September 2017. Managing Director, Tanzania Agricultural Development Bank, 3rd Floor Acacia Estates Building,  Plot 84 Kinondoni Road, P.O. Box 63372, 14109 DAR ES SALAAM. Email: info@tadb.co.tz For further information, please visit the Bank’s website: www.tadb.co.tz 

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