DIRECT SALES AGENTS (DSA)
JOB TITLE: MANAGER, HUMAN CAPITAL
DEPARTMENT: FINANCE AND ADMINISTRATION REPORTS TO.: HEAD OF FINANCE AND ADMINISTRATION
JOB SUMMARY: Responsible for initiating, developing and ensuring the implementation of appropriate Human Resources and Administration policies and procedures to ensure that the bank attracts, motivates and retains the right caliber staff, facilitating the alignment of TWB's organization, people and culture 1'0 its strategic business plan, through the provision of services in all aspects of Human Resources Management.
QUALIFICATIONS AND SKILLS REQUIREMENTS:
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
The candidate must be a holder of Bachelor Degree in Human Resources Management /Public Administration flaw or related subject from a recognized institution. She/tie must have at least 7 years of experience of which 5 must be in senior/managerial human resources position.
Soft skills required for this post include highest degree of integrity, compassion, and well-developed leadership skills. Performance management and team coaching are also required competence for this job. The candidate must have proven ability of communication skills.
RESPONSIBILITIES AND DUTIES:
• Develop appropriate human resource/administration policies and procedures and ensure their effective implementation;
• Prepare budget in area of influence, obtain approval and control expenditure within budget;
• Monitor the compensation and benefits trends in the market to ensure bank's benefits are fair and consistent and advice management accordingly;
• Prepare recruitment plans, coordinate the recruitment, induction, placement and overall manpower planning for the bank;
• Coordinate the performance management system of the bank and ensure its implementation by all business units;
• Guide management and staff on all matters relating to industrial employee relations;
• Coordinate the capacity building strategies for the bank and monitor bank's training programs;
• Manage the Employee Wellness Program (EWP) including medical programmes of the bank's employees and their dependents;
• Prepare Monthly, Quarterly and Annual Human Resources Reports;
• Review work performance of staff in the directorate including their development and welfare in line with the bank's policies and objectives;
• Perform any other duties as may be assigned by the Head of Department.
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