DIRECT SALES AGENTS (DSA)
JOB TITLE: RECOVERY OFFICER
DEPARTMENT: CREDIT MANAGEMENT REPORTING TO: RECOVERY MANAGER
JOB SUMMARY: Responsible for providing leadership in management and administration of credit recovery functions.
QUALIFICATIONS AND SKILLS REQUIRED:
The applicant must possess both technical and soft skills to obtain this job. The technical skills should be supported by academic qualification and experience while the soft skills are based on attitudes and related competencies.
The applicant must be a holder of Bachelor Degree/Advanced Diploma in Banking, Economics, or Finance Accounting with minimum 3 years of banking experience in credit administration.
Soft skills required for this job includes communication (oral and listening) skills, persistence, independent judgment, and ability to address with multiple cases simultaneously.
RESPONSIBILITIES AND DUTIES:
• Update the list of recovery case/accounts every after quarterly loan classification or wherever the loan deteriorates. Applies to both list of classified and charge off loan;
• Review and prepare recovery appraisal reports and recovery strategy reports for every cases on daily basis;
• Oversee the implementation of approved recovery strategies by the Recovery Manager;
• Recover through sale of assets or securities;
• Visit and follow-up defaulters to sensitize, encourage and pursue them to pay their Debts;
• Review and prepare recovery appraisal and recovery strategy for negotiated loans for Management approval;
• Verify fully paid accounts and bid prices and recommend for the discharge of mortgage securities for fully repaid loan and transfer of sold properties respectively;
• Follow- up execution of court cases and decrees;
• Manage and control of debt collection agents of the bank, i.e. Valuers, Auctioneers, Debt Collectors;
• Create and maintain a list of sold or foreclosed properties of defaulters of the Bank;
• Perform any other relevant duties as may be assigned by the Recovery Manager.
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