JOB PURPOSE
To provide operational risk management support
to the Mobile Financial Services Business with emphasis on ensuring end to end
continuous transaction monitoring.
To ensure mobile financial services systems
are audited and reviewed to help businesses identify system loopholes, bugs,
system errors, transaction errors, process weaknesses analysing all elements of
the transaction. To put in place systems and processes to minimize the risk
of transactional and system errors and loopholes.
To provide the management risk awareness and
advice on transactional/operational risks in different sectors and new
businesses such us but not limited to Tigo Cash, Bill payments, Microfinance,
Micro Insurance, International Remittances
WE LEAD AND CONTRIBUTE
by connecting, by owning, by delivering, by
change and by vision. We live our values of trust, Passion, simplicity,
integrity, and innovation.
“We are committed to equal employment
opportunities and unbiased treatment of all individuals in all employment
practices” Only Successful Candidates will be contacted
CORE RESPONSIBILITIES
- Responsible
for identifying and tracking MFS leakages and establish the value added to
the business as a result of prevention.
- Perform
verifications for all MFS transactions being disputed by customer, agents
and business partners for refunds
- Responsible
for all system accounts reconciliation on opening, movement and closing
balances as per established reconciliation KPIs
- Put in place
alarms on the MFS transaction for tracking and monitoring illegal
activities and ensure proper actions are taken to correct and prevent
future fraud from happening.
- Perform end
to end review of MFS business to identify risk areas and were applicable
new controls to be introduced.
- Undertake
product assurance for all MFS products and conduct margin analysis of all
products to establish profitability over time
- Execution of
all internal controls provided for MFS business on RA domain on time and
accurate and ensure all issues are resolved on time.
- Provide and
assure correctness of revenue reports and associated direct and indirect
costs on approved intervals
- Preparation
of all MFS RA reports required by management and supervisor
QUALIFICATION AND EXPERIENCE
- Bachelor’s
Degree (or equivalent) in any of the IT fields or computer engineering
- Minimum of 3
years work experience in related field
- Experience
in database management in Oracle/SQL
- Work experience
in analytics and auditing is an added advantage
Post a Comment