Post write off Recoveries
Officer
Truly African
We are a diversified standalone African
financial services group, delivering an integrated set of products and services
across personal and business banking, corporate and investment banking, wealth,
investment management and insurance.
Absa Group Limited is listed on the JSE and is
one of Africa’s largest diversified financial services groups with a presence
in 12 countries across the continent and around 41 000 employees.
Absa Group Limited is listed on the JSE and is
one of Africa’s largest diversified financial services groups with a presence
in 12 countries across the continent and around 41 000 employees.
We own majority stakes in banks in Botswana,
Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania
(ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We
also have representative offices in Namibia and Nigeria, as well as insurance
operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
Bring your possibility to life! Define your
career with us
With over 100 years of rich history and
strongly positioned as a local bank with regional and international expertise,
a career with our family offers the opportunity to be part of this exciting
growth journey, to reset our future and shape our destiny as a proudly African
group.
Job Summary
General contract worker job – only to be used
for non-payroll positions at a junior level.
Job Description
- Negotiate
payment arrangements on the accounts to maximise recovery on delinquent
accounts.
- Monitor payment
arrangements between the client and the bank to ensure clients adhere to
payment arrangements to avoid legal action taken against the client.
- Maintain
effective and professional working relationships with both internal and
external stakeholders.
- Pro-actively
manage legal risks associated with the legal recovery portfolio of clients
to maximise possible recoveries.
- Optimise
recovery cash flows by implementing effective and timely action.
- Assertive
engagements with service providers by conducting regular telecommunication
and prompt response to emails.
- Ensure that
invoices received from attorneys and DCA’s are correct and submitted to
finance department for payment.
- Close off
all the settled accounts timely to avoid reputational risks.
- Completed
and update reports in order to provide management with accurate stats for
reporting purposes.
- Provide
suggestions for ways of improving customer services and meeting targets.
- Understand
and adhere to legislative and compliance requirements to ensure the
correct processes and policies are maintained.
- Operate
within given mandates to ensure governance is adhered to.
- Operate with
Absa policies and procedures.
- Ability to
work with Microsoft Excel, Word and Outlook.
- To ensure
that daily stats are completed and reported accurately.
- To
understand and adhere to legislative and compliance requirements.
- To operate
within the signed Delegated Mandates to safeguard the bank against risk on
non-compliance.
- Work closely
with the other team members to build strong working relationships and
maintain a positive team spirit.
- Appreciate
and respect all team members, colleagues and Managers.
- Display Absa
value in all our dealings and maintain a high level of professionalism.
- Communicate
openly and honestly with team members and share knowledge and best
practices on an on-going basis.
- To deliver a
high level of service to customers, attorneys and other internal and
external stakeholders as guided by the principles of Conduct Risk.
- To
diligently resolve queries and complaints arising from customers, DCA’s,
attorneys and other stakeholders.
- Complete
required compliance and SOX attestations as per the allocated timelines.
- Report all
risk and loss events as a result of fraud or error. Report this to
the risk manager and/or relevant parties to mitigate possible losses which
may be incurred.
- Adhere to
all Company policies and procedures.
- Adhere to
the internal code of conduct at all times and report any irregularities to
the relevant party.
- Adhere to
internal systems access control policies at all times and report any
irregularities to the relevant party
Education
- Bachelor’s
Degree: Business, Commerce and Management Studies
- The deadline
for submitting the application is 26 February 2021
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